Our PeopleExecutive Leadership TeamGuide and direct the leadership team to promote the company purpose and principles. Executive Director Chris was born and raised in southern New Hampshire. Chris leads the MSB team as Executive Director by casting vision toward the company’s purpose and creating a culture that allows employees to experience a fulfilling work experience. He has over 20 years of experience working in 17 states and thousands of school districts in pioneering the collection of educational documentation. This gives him unique expertise in helping to deliver educational leadership and consultation around vision casting and creating shared fate. Managing Director Tabbatha was born and raised in Houston, Texas. She studied Business Administration and Kinesiology at Concordia University in Austin, Texas. Tabbatha serves at MSB as the Managing Director, and she is passionate about creating customer evangelists. Tabbatha does this by consulting with clients in best practice, to help position them in receiving additional reimbursements through the Medicaid to Schools Program. Director of Client Services Ally is a native of Nebraska. She earned a Bachelor’s Degree from the University of Nebraska in Business/Marketing and has ten years experience in sales and service roles. Ally serves at MSB as the Director of Client Relations, and is passionate about creating raving fans by building and fostering long-term client relationships with partner districts. IT Director Hayden was born and raised in Austin, Texas. Hayden studied History at Abilene Christian University in Abilene, Texas. He serves as MSB’s Data Management Director, and he is passionate about solving problems by engineering solutions to meet our clients' needs. Director of Financial Services Amanda was born and raised in Fredericksburg, TX. She then studied Communications and Business at Texas A&M University. Amanda serves as the Director of Program Services and is passionate about leading teams through the Cost Report process, maintaining program compliance, and alleviating any anxieties associated with Medicaid audits. Director of Talent & Culture Jaclyn was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Economics from the University of Mary Hardin Baylor. With more than seven years’ experience in client-focused roles, Jaclyn delights in meeting the needs and exceeding expectations of those with whom she comes in contact. Director of Client Relations Emily grew up in Longview, Texas. She has a degree in English from Trevecca Nazarene University in Nashville, TN, but came back to Texas as soon as she could. At MSB, Emily is excited to build relationships and be part of a team that is making a profound impact for schools. Program Specialist TeamCentral Texas Division Program Director Katie was born in Seattle, WA and raised in Denver, Colorado. She earned a Bachelor’s Degree from the University of New South Wales in Sydney, Australia. She has over 10 years of experience working in marketing and building strong partner relationships. Katie is passionate about supporting our country’s school districts to provide the best level of care for our future generations. Program Specialist Carae born and raised in Abilene, TX and then moved to San Marcos, TX to pursue an education at Texas State. She graduated with a degree in Exercise Sports Science. While attending school she worked with a non-profit in Ghana Africa that really opened her eyes to how much she loved helping people and is excited to continue her efforts in helping others through MSB. Program Specialist Kiana was born in Colorado and raised in New Braunfels, Texas. She earned a Bachelor’s Degree in Business Management from Angelo State University and Master’s Degree in Interdisciplinary Studies with a focus in Public Administration and Nonprofit Management from Texas Tech University. After working and volunteering with a nonprofit organization she realized her passion is for helping others in her community. Program Specialist Teri is from Southern California and studied business at Azusa Pacific University. She has been in Austin for nearly 20 years and has raised her three children there. She has been inspired by her personal experience with public schools and is grateful for the opportunity to partner with them as they serve the special education students in their communities. Program Specialist Yomaira was born and raised in Edinburg, TX. She attended Texas State University and received her Bachelors degree in Healthcare Administration and a Masters in Communication Studies. Having interned and worked with nonprofit organizations, Yomaira has always had a passion for helping others and the community. She is very excited to join the MSB team and can’t wait to start helping schools receive maximum reimbursements from Medicaid. Program Specialist Manton was raised in Wortham, Texas and graduated from Northwestern State in Natchitoches, Louisiana obtaining a degree in Business with a concentration in Marketing. Within his Fraternity our Philanthropy, The Ability Experience, he is able to be a part of raising awareness and funds for people with disabilities, and he feels truly excited to be able to continue this with MSB. Dallas / Fort Worth Division Program Director Kyle was born and raised in Abilene, TX and earned his bachelors degree in Recreation, Park and Tourism Sciences from Texas A&M University. After graduation, he moved back to Abilene where he worked in several non-profit and community development settings. He is passionate about creating cultures which inspire people to live into their greatest selves and is excited to use this passion to delight clients in DFW. Program Director Chasity was born and raised in Marysville, Ohio (Go Buckeyes!). She is a graduate of the State University of New York at New Paltz where she received a Bachelor of Arts degree in Speech Language Pathology and Audiology. Chasity serves at MSB as the Fort Worth Program Director and is passionate about providing exceptional service to Special Education programs throughout the DFW region. Program Specialist Alex is a 7th generation Texan, born and raised in Dallas. He attended Centenary College of Louisiana where he received a degree in business management. Through internships and jobs in the non profit sector he discovered a passion for working towards a reputable cause. Alex is ecstatic to work with the medicaid to schools program, develop relations, and create raving fans of MSB. Program Specialist Jayden was raised in Lubbock, Texas. She obtained a Bachelor of Science in Agricultural Media and Communication and proceeded to become certified in Agricultural Program and Event Planning, both from West Texas A&M University. She is currently working to pursue her Master of Business Administration also from WTAMU. Jayden is excited about being a part of the MSB family and building relationships with clients. Program Specialist Jennifer was born in Panama City, Panama and moved to the United States when she was five years old. Jennifer studied Sociology and Foreign Language at Midwestern State University. Jennifer has always had a passion for building relationships with others and making a difference in this world. She excited to serve as a Program Specialist and assist schools in maximizing their reimbursements. Program Specialist Jennifer was born in Utah and earned a Bachelor’s degree from MidWestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve. Program Specialist Kendra is from Lubbock, Texas. She obtained a Bachelor’s of Arts in Public Relations from Texas Tech University. Kendra is excited about building lasting relationships with clients and pursuing her love of people! Program Specialist Konner is from Lindale, Texas. He received a Bachelor’s Degree in History from Texas A&M University. Konner comes from a family of Texas educators and is excited to be involved with the Texas education system. Program Specialist Born and raised in Richardson, TX, Lindsey graduated with a B.A. in Literary Studies from The University of TX at Dallas. She spent ten years teaching English and AVID College Readiness in Richardson ISD. Her decision to leave education was difficult but joining MSB has provided her with the opportunity to continue serving others. She is thrilled to devote her career to helping educators spend less time with paperwork and more time caring for students. Program Specialist Sarah was born and raised in Fort Worth, TX. She studied Communications at Lee University and earned a Master of Education in School Counseling from Southwestern Assemblies of God University. With ten years of experience in education, Sarah is passionate about serving her clients for the most good of students and the benefit of school districts. West Texas Division Program Director D’Ann was born and raised in Hereford, TX and she has 21 years of experience in education. Her experience with MSB as a client, inspired her to join MSB where she can provide consultation to school districts on how to overcome the challenges districts face with the intersection of Medicaid in education. D'Ann is passionate about supporting special education programs, staff and students. Program Specialist Panhandle born, West Texas raised, Brant found his way to Texas Tech University. There he graduated in 2014 with a degree in Human Sciences. Given the opportunity to advance his reach with MSB, Brant is thrilled to be involved with the Medicaid to Schools program. Program Specialist Kristen was born and raised in Canyon, Texas where she earned a bachelors degree in Business Management at West Texas A&M. Kristen is excited to build relationships and serve clients while helping them to reach their maximum reimbursements. Houston Division Program Director Alicia was born and raised in Buffalo, New York. Upon graduation with her degree in elementary education she made the move to Texas and ultimately landed in Houston. Her years of teaching experience and working with special education students has her excited about the opportunity to help with the Medicaid to Schools program to greater benefit those kiddos. Program Specialist Benita was born in India and lived in Saudi Arabia before moving to Houston in 1997. She received her bachelors degree in Healthcare Administration from University of Houston at Clear Lake. Benita is very excited to serve school districts while building valuable client relationships. Program Specialist Debra was raised in McCook, Texas, a small rural farming town in the Rio Grande Valley. She has over seven years of experience working in customer service and has background in the medical field. Debra found her passion in helping others while working with a nonprofit organization and is excited about building relationships with clients while being able to pursue her love for people. Program Specialist Kelsay is from a small town in West Texas just outside of Lubbock. She received her Bachelor’s degree from Colorado State University in Fort Collins, Colorado. After living in numerous places for the last six years she is very excited about being back home in Texas. Kelsay has a background in sales and customer service and is very passionate about contributing to the lives of special education students through the Medicaid to Schools program. Program Specialist Lauren is a native of Houston, TX. She graduated from Texas A&M with a degree in interdisciplinary studies and obtained a teaching certification. After working with students in the classroom, Lauren discovered her compassion for special education. Lauren's hope is to equip school staff with valuable resources and authentic opportunities in result for special education students to achieve further success and growth. Program Specialist Lindsay was born in Paris, TX. She attends Texas State University, but will be transferring to University of Texas next semester where she will be majoring in special education because of her love for children and people. Lindsay joined the MSB family earlier this year and loves maximizing dollars for our districts! New England Division Program Director A NH native, Kim finds joy in serving clients and colleagues at MSB. Inspired to help make society more inclusive for people with disabilities, MSB was a natural fit for Kim as she joined our team over 8 years ago. With a Master’s in Teaching, she has been in the field of education and health-related services for over 12 years. She enjoys the unique blend of skill, enthusiasm and imagination her team employs to delight clients. Program Specialist Office Administrator Client Services Team Client Services Manager Marissa was born and raised in Las Vegas, NV. She received a Bachelors Degree in film from the University of Nevada Las Vegas and, after college, relocated to Los Angeles to work in the film industry for 2 years. Marissa is excited to start this next step in her life at MSB as the Client Services Manager and to help identify maximization opportunities for our clients! Client Services Admin Justin was born and raised in Cleveland, OH. He attended Denison University where he received a Bachelor's degree in Music Composition/Theory. He moved to Austin in late summer 2016, and his passion for helping families with special needs led him to MSB. He is excited to see the impact that he can make as a Client Relations Admin. Research Analyst Allyson was born and raised in Syracuse, NY, but relocated to Austin, TX after completing her degree in Computer Forensics at Champlain College. She is passionate about helping others and building new relationships. Allyson serves at MSB as a Research Analyst and is excited to be part of MSB’s growing culture. Client Services Admin Brandi was born and raised in Wichita Falls and attended Midwestern State University. She is passionate about improving the organizational process for MSB to help get the schools their reimbursements as quickly as possible. Client Services Admin Clinton was raised in northern Wyoming and received his bachelors degree in Fine Art from the University of Sioux Falls. As a creative-type Clinton has sunk into the sights and sounds of Austin, where there is always something new to explore. He has a passion for family that is especially valuable to our clients and families with special needs. Client Services Admin Josh was born and raised in La Porte, Texas. He attended Baylor University and graduated with a degree in Public Relations. Josh moved to Austin to join MSB and is excited to discover his contribution to maximizing reimbursement and minimizing burden. Client Services Admin Rachel was born and raised in Minnesota. She graduated from the University of Wisconsin with a Bachelor’s in English Education. Rachel is thrilled to start her next step at MSB as a Client Relations Admin and is passionate about helping both students and schools alike, through the Medicaid to Schools program. Client Services Admin Shannon was born in Cleveland, OH and moved to Austin when she was 10. She has over 15 yrs of experience in customer relations and administration. Her passion for helping others and education landed her a job at a local district where she worked with the counseling and special education teams. She is excited to continue to follow her passion as a Client Services Admin and assist in maximizing reimbursements to Special Ed Departments here in Texas. Client Services Admin Dana was born in Houston, TX and raised in La Porte, TX. After visiting Austin for a weekend, she was able to convince her husband to move to the wonderful city with their two dogs. Dana has always loved serving others and after realizing that MSB's guiding principals were similar to her personal own principals, Dana knew she wanted to be apart of MSB. Dana is excited to spend her time serving the clients of MSB. Claims Processing TeamTo create peace of mind for our districts by processing paper documentation accurately and timely. Claims Processing Manager Taylor was born in Weatherford, TX. She studied at Midwestern State University, where she earned a Bachelors degree in Early Childhood Education. Taylor is passionate about maximizing refunds for school districts while working at MSB. Quality Control Specialist Shelbi was born and raised in Roswell, NM. She began her college career at New Mexico University studying nursing. She uprooted to Austin, Texas in 2004 to continue her education in the medical field. Her deep desire to help people led her to MSB. She loves being a part of a team whose whole purpose is to help school districts. Claims Processor Becky was born in DeQueen Arkansas. Her family often came to Austin to vacation and finally moved here while she was still in Middle School. She moved to California briefly and went to college in San Diego before moving back to the Austin area. She has three children that she spends time with when not at work! Becky looks forward to working with her team at MSB! Claims Processor Colby Wilson was born and raised in Austin, Texas. He attended Navarro Junior College before transferring to Texas A&M University where he studied Political Science. He is excited to join the MSB team where he can help maximize Medicaid reimbursements for our school districts! Claims Processor Hong lived in Port Arthur, TX before moving to Austin, TX for school at Concordia University Texas where she earned her Bachelors in Early Childhood Education. From there, she worked at a Montessori school where she realized she wanted to help teachers do more for the students. With MSB, Hong is able to use her abilities to help schools, teachers, and students get the most support! Claims Processor Claims Processor I was raised in Brownwood, Texas, and after I graduated I moved to Austin to attend Texas State University. I graduated with a bachelors in Communications and minors in Psychology and English. I'm a Texas State Alumni with two Dachshunds and has a background in special education. I'm passionate about serving students and the MSB family! Claims Processor Elizabeth was born in Austin but raised in Elgin, and moved back to Austin when she got married. Elizabeth has previous experience as a Medical Biller and looks forward to utilizing her experience and gaining much more knowledge at MSB. She is excited to be a part of a company that promotes teamwork. Claims Processor Emilia was born and raised in Austin, TX and has a Bachelor's in Healthcare Administration from Texas State University. She has also served in the United States Air Force Reserves for nine years. She is excited to be a part of the MSB team because their guiding principles align with her personal values. She looks forward to working with the dynamic CSA team to meet the needs of students and school districts. Financial Services Team Financial Services Project Manager Jessie was born in Houston, TX and moved to Austin, TX to obtain her Bachelors in Biology from Saint Edward’s University. She joined MSB after working in Education for the past 5 years. She is ecstatic to bring her education and fund management expertise to help serve her clients and MSB family. Program Services Coordinator Evette was born and raised in Round Rock, Texas. She graduated with a Bachelor's of Business Administration in Finance from Texas State University-San Marcos. She is excited to be working with a team that values growth and looks forward to contributing aid for reimbursements to schools. Executive Assistant A native Texan and UT Austin graduate, Michelle has been excited to take her experience gained from teaching and applying them to Medicaid to schools. She is passionate about serving others and making sure that all districts maximize their dollars! In her spare time, she enjoys playing a good video game and spending time with her fiancé and cat, Harlow. Database Analyst Business Development Team Marketing Director Lauren was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Marketing from Texas State University-San Marcos. Lauren serves at MSB as Marketing Director and is passionate about growing the MSB brand and culture. Director of Business Development Thomas was born and raised in Raymondville, TX, a rural farming town in the Rio Grande Valley. Since graduating high school, he has migrated up the state where he received his undergrad from the University of Texas at San Antonio, and eventually landed in Austin, Tx. He currently serves at MSB working with school districts on maximizing Medicaid dollars. Client Relations Consultant LesLee was born and raised in Lubbock, Texas. She attended Texas Tech University for her Bachelor's and Master's degrees. LesLee has been a raving fan of MSB and is an advocate for children with special needs. After 30 years in education as a teacher and special education director, LesLee chose to continue her career supporting school districts as our Client Relations Consultant. Sales Consultant Jordan was born and raised in San Antonio, Texas and is a fan of all things silver and black. She is a graduate of Texas State University with a Bachelor of Arts degree in Communications. Jordan moved to Austin to pursue a position with MSB and instantly fell in love with serving her clients. She is eager to continue to build relationships and ensure school districts are receiving the Medicaid dollars they are entitled to. Marketing Coordinator Brittany was born in Galveston, TX and has lived in Houston her entire life. She has over 10 years of professional experience in the customer service and administrative industry. Brittany has a passion for exceeding her peers expectations by accomplishing all tasks wholeheartedly. She has recently moved to the Austin area and is excited to put her heart into her work and the culture that is MSB. Creative Media Producer Ben was born and raised in New England. He has been surrounded by the Medicaid to Schools program his entire life, being raised in the family business. Ben has a passion for technology and design and is eager to use his skills to help create a presence that reflects our purpose and guiding principles. Sales Administrator Elizabeth grew up in Columbia, MO and moved to Boulder, CO for college. She recently received her degree in Economics and Psychology from the University of Colorado Boulder. Elizabeth’s experience working at a behavioral health treatment facility ignited a passion for helping children with special needs. She is excited to help school districts across Texas while being a part of the growing culture at MSB. Database & Client Care Team Project Manager Lauren was born and raised in California and moved to Houston, TX for college. She received a Bachelor’s Degree in Kinesiology from Rice University. While interning with non-profit organizations focusing on health education, she knew that after graduation she wanted to focus on creating meaningful relationships with people in education departments. She is excited to grow and learn alongside MSB. Technical Project Lead Travis was born in Denver and grew up along the front range of the Rocky Mountains of Colorado. Travis earned his Bachelor of Science in Management Information Systems and Business Analytics at Colorado State University. He is passionate about data analysis, improving processes for the collection and management of data. Client Care Manager Angel was born and raised in Dallas, TX. Angel earned her Bachelor’s in Communication Studies from Texas State University. After two years of being a graduate student and a college instructor, Angel received her Master’s in Communication Studies. Soon after graduating, Angel joined the MSB team! Senior Client Care Specialist Lindsey was born and raised in Austin, TX. At MSB, Lindsey is passionate about educating clients to fully understand how to use each of our software systems. She serves as MSB’s Senior Client Care Specialist, and ensures every client is fully educated on our software knowledge. Client Care Specialist Born in the Kerrville Hill Country, Shawna moved to Austin at the age of 3. Shawna attended Texas State University, where she earned her Bachelor's degree in Psychology. Now, with a career at MSB, Shawna is passionate about her current position as a Client Care Specialist. Client Care Specialist Billy was born in Dallas, TX, and has lived in Austin since age 16. He studied multimedia at Austin Community College and Richland College in Dallas. He has a passion for anything technical and loves solving issues with detective like flair. Client Care Specialist Eric is from the panhandle of Texas, nothing but wheat and maize. Now he works at MSB and has only good things to say. He's got an English Degree on a plaque, a certification or two, and St. Edward's was his school. A former teacher in disguise, just trying to do good. MSB was the spot, from what he understood. Everything he heard was right. His future has been spared. Thanks to a job at MSB and to all those who care. Client Care Specialist Born and raised in Texas, Carlos is excited to bring his passion for teamwork, technology and customer service to the MSB family! Client Care Specialist Jered was born and raised in Mesquite Texas. He moved to College Station to attend Texas A&M university where he received his bachelor’s degree in Industrial and Systems Engineering, with a minor in Mathematics. During college, Jered realized he has a passion for assisting people through education as he worked as a personal tutor. He is excited to bring that devotion to MSB to support educators in helping people who need them most. Client Care Specialist Kelcey was born and raised in Austin, Texas. She is excited to be apart of the MSB family. In her free time, she enjoys spending time with her family and two dogs Twinkle Toes and Ban. She is currently studying SQL Basics. System Administrator Jorge is from Mcallen, TX. Jorge has a passion for anything tech-related and is currently pursuing a Bachelor’s degree in Computer Information Systems. Junior System Administrator Damien was born and raised in the Chicagoland area. He graduated from Purdue University and Florida International University. He resides in Austin, TX. Damien is excited to serve the clients of MSB with passion and collaboration. Database Analyst Dalton was born in Florida and moved to Austin at a young age. He studied welding at Austin Community College, however he realized that his passion was with technology. He is now studying a variety of tech-related subjects and enjoying his career at MSB. Talent & Culture TeamTo create an environment that fosters our company culture as defined by our guiding principles. Talent & Culture Manager Eva was born and raised in Austin, TX. After graduating High School, she enlisted in the US Navy and served for almost 6 years. Eva has over 10 years of professional experience in administrative assisting and just recently earned her Bachelor’s Degree in Business Administration from the University of Phoenix. She loves learning new things and is most excited to assist her new MSB team. Benefits & Payroll Manager Mandi was born in Aransas Pass, Texas, and she studied Bible and General Education at the Word of Life Bible Institute and Liberty University. Mandi serves at MSB as our Benefits & Payroll Manager, she is passionate about supporting both her co-workers and the clients of MSB. Culture Coach Josh grew up in Pennsylvania and Michigan and earned his bachelors in International Studies from Bethel College in Mishawaka, IN. After working in China for seven years, Josh and his family returned to the US, relocating to Austin, TX. As a coach, Josh is passionate about empowering people to achieve greater things by drawing out their creative solutions to the challenges that hold them back from living out their true potential. Office Manager Jessica was born in Utah and moved around a lot with her family. She worked as a vet assistant for 12 years until deciding to transfer from Mineola, Texas to Austin. Jessica is looking forward to assisting employees and clients to give them the greatest experience at MSB. Office Administrator Hillary was born and raised in Dallas, Texas and studied Photography at Texas Tech University. Hillary has had previous customer service/office management experience working at a credit union and insurance office, and she is happy to finally call Austin her home and look forward to growing with MSB. Accountant Roberto was born and raised in Austin, TX and has an MBA in Finance and Accounting from St. Edward's University. Before joining MSB, Roberto was a 5th grade elementary school teacher who developed a passion for working with Special Education students in his classroom. He is thrilled to be working in such a great culture, and looks forward to helping MSB and its clients in his role as an accountant. Executive Assistant Robyn is from a small farming community outside of Corpus Christi, TX called Sinton. She attended ACC and The University of Texas at San Antonio where she studied general business. Robyn is excited to serve as an Executive Assistant as the company continues to grow and become an expert in the Medicaid to Schools program. We are making some changes around here, we’ll be right back!