Our PeopleExecutive TeamGuide and direct the leadership team to promote the company purpose and principles. Chris Meroff Chris was born in Cape May, New Jersey and raised in southern New Hampshire. Chris serves at MSB as Executive Director and is passionate about creating client evangelists by solving problems for school districts. Chris has over 20 years of experience with the Medicaid to Schools Program and has helped to pioneer the program in many states. Tabbatha Callaway Tabbatha was born and raised in Houston, Texas. She studied Business Administration and Kinesiology at Concordia University in Austin, Texas. Tabbatha serves at MSB as the Managing Director, and she is passionate about creating customer evangelists. Tabbatha does this by consulting with clients in best practice, to help position them in receiving additional reimbursements through the Medicaid to Schools Program. Ally Kauffman Ally is a native of Nebraska. She earned a Bachelor’s Degree from the University of Nebraska in Business/Marketing and has ten years experience in sales and service roles. Ally serves at MSB as the Director of Client Relations, and is passionate about creating raving fans by building and fostering long-term client relationships with partner districts. Hayden Reid Hayden was born and raised in Austin, Texas. Hayden studied History at Abilene Christian University in Abilene, Texas. He serves as MSB’s Data Management Director, and he is passionate about solving problems by engineering solutions to meet our clients' needs. Client Services Team Ally Kauffman Ally is a native of Nebraska. She earned a Bachelor’s Degree from the University of Nebraska in Business/Marketing and has ten years experience in sales and service roles. Ally serves at MSB as the Director of Client Relations, and is passionate about creating raving fans by building and fostering long-term client relationships with partner districts. Amanda Mazur Amanda was born and raised in Fredericksburg, TX. She then studied Communications and Business at Texas A&M University. Amanda serves as the Director of Program Services and is passionate about leading teams through the Cost Report process, maintaining program compliance, and alleviating any anxieties associated with Medicaid audits. Houston / East Texas Thomas Wolfe Thomas was born and raised in Raymondville, TX, a rural farming town in the Rio Grande Valley. Since graduating high school, he has migrated up the state where he received his undergrad from the University of Texas at San Antonio, and eventually landed in Austin, Tx. He currently serves as a Program Director at MSB working with school districts on maximizing Medicaid dollars. Bobbi Kramer Bobbi is a native of Kentucky. She has over 16 years of consulting, sales and customer service. She is passionate about helping people and making sure she provides 100% client satisfaction. Cortney Arrant Cortney is a native Texan and lives in Kingwood, TX. She has a BA in Marketing from The University of Texas - Arlington. Cortney spent 5 years in account services before changing to a career as a Special Education teacher. She is excited to contribute to the lives of special education students through MSB's guiding principles. Kelsay Blair Kelsay is from a small town in West Texas just outside of Lubbock. She received her Bachelor’s degree from Colorado State University in Fort Collins, Colorado. After living in numerous places for the last six years she is very excited about being back home in Texas. Kelsay has a background in sales and customer service and is very passionate about contributing to the lives of special education students through the Medicaid to Schools program. Benita Pekkattil Benita was born in India and lived in Saudi Arabia before moving to Houston in 1997. She received her bachelors degree in Healthcare Administration from University of Houston at Clear Lake. Benita is very excited to serve school districts while building valuable client relationships. Robyn Teltschik Robyn is from a small farming community outside of Corpus Christi, TX called Sinton. She attended ACC and The University of Texas at San Antonio where she studied general business. Robyn is excited to serve as a Client Relations Admin as the company continues to grow and become an expert in the Medicaid to Schools program. Brandi Mann Brandi was born and raised in Wichita Falls and attended Midwestern State University. She is passionate about improving the organizational process for MSB to help get the schools their reimbursements as quickly as possible. Justin Scott Justin was born and raised in Cleveland, OH. He attended Denison University where he received a Bachelor's degree in Music Composition/Theory. He moved to Austin in late summer 2016, and his passion for helping families with special needs led him to MSB. He is excited to see the impact that he can make as a Client Relations Admin. Dallas / Fort Worth Emily Blanco Emily grew up in Longview, Texas. She has a degree in English from Trevecca Nazarene University in Nashville, TN, but came back to Texas as soon as she could. At MSB, Emily is excited to build relationships and be part of a team that is making a profound impact for schools. Lauren Padian Lauren is a native of Dallas, TX. She attended the University of Kansas and obtained a Bachelor’s Degree in History and European Studies. Lauren is passionate about gaining valuable client-facing relationships. Jennifer Harris Jennifer was born in Utah and earned a Bachelor’s degree from MidWestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve. Kelly Westbrook Kelly was born and raised in Austin, Texas. She obtained a bachelor's degree in economics from Texas Tech University and joins MSB after 4 years working in finance. She is excited to bring her background in analytics and technology to enable districts to best advocate for their student’s resources. Kyle Watson Kyle was born and raised in Abilene, TX and earned his bachelors degree in Recreation, Park and Tourism Sciences from Texas A&M University. After graduation, he moved back to Abilene where he worked in several non-profit and community development settings. He is passionate about creating cultures which inspire people to live into their greatest selves and is excited to use this passion to delight clients in DFW. Rachel Mikish Rachel was born and raised in Minnesota. She graduated from the University of Wisconsin with a Bachelor’s in English Education. Rachel is thrilled to start her next step at MSB as a Client Relations Admin and is passionate about helping both students and schools alike, through the Medicaid to Schools program. Central Texas Tabbatha Callaway Tabbatha was born and raised in Houston, Texas. She studied Business Administration and Kinesiology at Concordia University in Austin, Texas. Tabbatha serves at MSB as the Managing Director, and she is passionate about creating customer evangelists. Tabbatha does this by consulting with clients in best practice, to help position them in receiving additional reimbursements through the Medicaid to Schools Program. Angel Armijo Angel was born and raised in Dallas, TX. Angel earned her Bachelor’s in Communication Studies from Texas State University. After two years of being a graduate student and a college instructor, Angel received her Master’s in Communication Studies. Soon after graduating, Angel joined the MSB team! Katie Kauffman Katie was born in Seattle, WA and raised in Denver, Colorado. She earned a Bachelor’s Degree from the University of New South Wales in Sydney, Australia. She has over 10 years of experience working in marketing and building strong partner relationships. Katie is passionate about supporting our country’s school districts to provide the best level of care for our future generations. Yomi Moreno Yomaira was born and raised in Edinburg, TX. She attended Texas State University and received her Bachelors degree in Healthcare Administration and a Masters in Communication Studies. Having interned and worked with nonprofit organizations, Yomaira has always had a passion for helping others and the community. She is very excited to join the MSB team and can’t wait to start helping schools receive maximum reimbursements from Medicaid. Carae Hilcher Carae born and raised in Abilene, TX and then moved to San Marcos, TX to pursue an education at Texas State. She graduated with a degree in Exercise Sports Science. While attending school she worked with a non-profit in Ghana Africa that really opened her eyes to how much she loved helping people and is excited to continue her efforts in helping others through MSB. Kiana Wright Kiana was born in Colorado and raised in New Braunfels, Texas. She earned a Bachelor’s Degree in Business Management from Angelo State University and Master’s Degree in Interdisciplinary Studies with a focus in Public Administration and Nonprofit Management from Texas Tech University. After working and volunteering with a nonprofit organization she realized her passion is for helping others in her community. Teri Davison Teri is from Southern California and studied business at Azusa Pacific University. She has been in Austin for nearly 20 years and has raised her three children there. She has been inspired by her personal experience with public schools and is grateful for the opportunity to partner with them as they serve the special education students in their communities. Michelle Lin Michelle is a native Texan who graduated the University of Texas at Austin with a history degree. Before starting her career at MSB, she was a teacher in the Austin area. Although no longer inside the classroom, she is excited to continue playing a supporting role in helping students and schools be successful. West Texas D'Ann Blair D’Ann was born and raised in Hereford, TX and she has 21 years of experience in education. Her experience with MSB as a client, inspired her to join MSB where she can provide consultation to school districts on how to overcome the challenges districts face with the intersection of Medicaid in education. D'Ann is passionate about supporting special education programs, staff and students. Jennifer Galloway Jennifer was born in Panama City, Panama and moved to the United States when she was five years old. Jennifer studied Sociology and Foreign Language at Midwestern State University. Jennifer has always had a passion for building relationships with others and making a difference in this world. She excited to serve as a Program Specialist and assist schools in maximizing their reimbursements. Josh Dossey Josh was born and raised in La Porte, Texas. He attended Baylor University and graduated with a degree in Public Relations. Josh moved to Austin to join MSB and is excited to discover his contribution to maximizing reimbursement and minimizing burden. Claims Processing TeamTo create peace of mind for our districts by processing paper documentation accurately and timely. Taylor Elrod Taylor was born in Weatherford, TX. She studied at Midwestern State University, where she earned a Bachelors degree in Early Childhood Education. Taylor is passionate about maximizing refunds for school districts while working at MSB. Lindsay Tarvin Lindsay was born in Paris, TX. She attends Texas State University, but will be transferring to University of Texas next semester where she will be majoring in special education because of her love for children and people. Lindsay joined the MSB family earlier this year and loves maximizing dollars for our districts! Shelbi Aguilar Shelbi was born and raised in Roswell, NM. She began her college career at New Mexico University studying nursing. She uprooted to Austin, Texas in 2004 to continue her education in the medical field. Her deep desire to help people led her to MSB. She loves being a part of a team whose whole purpose is to help school districts. Becky Laborde Becky was born in DeQueen Arkansas. Her family often came to Austin to vacation and finally moved here while she was still in Middle School. She moved to California briefly and went to college in San Diego before moving back to the Austin area. She has three children that she spends time with when not at work! Becky looks forward to working with her team at MSB! Casey Tarvin Casey was born and raised in Austin, Texas. Casey is currently seeking a degree in Biology to eventually become a Optometrist. She is excited to be a part of the MSB family where she can make a difference in our school districts by maximizing Medicaid reimbursements. Business Development Team Lauren Escobar Lauren was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Marketing from Texas State University-San Marcos. Lauren serves at MSB as Marketing Director and is passionate about growing the MSB brand and culture. Jaclyn Benson Jaclyn was born and raised in Austin, TX and has a Bachelor’s of Business Administration in Economics from the University of Mary Hardin Baylor. With more than seven years’ experience in client-focused roles, Jaclyn delights in meeting the needs and exceeding expectations of those with whom she comes in contact. Emily Blanco Emily grew up in Longview, Texas. She has a degree in English from Trevecca Nazarene University in Nashville, TN, but came back to Texas as soon as she could. At MSB, Emily is excited to build relationships and be part of a team that is making a profound impact for schools. Sales TeamTo increase MSB’s market share. Jordan LeCroy Jordan was born and raised in San Antonio, Texas. She is a graduate of Texas State University with a Bachelor of Arts in Communications. At MSB, Jordan is passionate about helping clients unlock Medicaid dollars. Les Lee Hill LesLee was born and raised in Lubbock, Texas. She attended Texas Tech University for her Bachelor's and Master's degrees. LesLee has been a raving fan of MSB and is an advocate for children with special needs. After 30 years in education as a teacher and special education director, LesLee chose to continue her career supporting school districts as an MSB consultant. Marketing TeamCreate a presence that reflects our purpose and guiding principles. Eva Lilavois Eva was born and raised in Austin, TX. After graduating High School, she enlisted in the US Navy and served for almost 6 years. Eva has over 10 years of professional experience in administrative assisting and just recently earned her Bachelor’s Degree in Business Administration from the University of Phoenix. She loves learning new things and is most excited to assist her new MSB team. Ben Meroff Ben was born and raised in New England. He has been surrounded by the Medicaid to Schools program his entire life, being raised in the family business. Ben has a passion for technology and design and is eager to use his skills to help create a presence that reflects our purpose and guiding principles. Brittany Callaway Brittany was born in Galveston, TX and has lived in Houston her entire life. She has over 10 years of professional experience in the customer service and administrative industry. Brittany has a passion for exceeding her peers expectations by accomplishing all tasks wholeheartedly. She has recently moved to the Austin area and is excited to put her heart into her work and the culture that is MSB. Talent & Culture TeamTo create an environment that fosters our company culture as defined by our guiding principles. Josh Boyer Josh grew up in Pennsylvania and Michigan and earned his bachelors in International Studies from Bethel College in Mishawaka, IN. After working in China for seven years, Josh and his family returned to the US, relocating to Austin, TX. As a coach, Josh is passionate about empowering people to achieve greater things by drawing out their creative solutions to the challenges that hold them back from living out their true potential. Kelly Gottschalk Kelly Gottschalk was born in Flagstaff, Arizona. She has been living in Austin, Texas for the last 20 years. Helping others is something that Kelly has a huge passion for. She uses that passion at MSB as our Talent Acquisition Manager. Jessica Kennedy Jessica was born in Utah and moved around a lot with her family. She worked as a vet assistant for 12 years until deciding to transfer from Mineola, Texas to Austin. Jessica is looking forward to assisting employees and clients to give them the greatest experience at MSB. IT & Database TeamIT Team Hayden Reid Hayden was born and raised in Austin, Texas. Hayden studied History at Abilene Christian University in Abilene, Texas. He serves as MSB’s Data Management Director, and he is passionate about solving problems by engineering solutions to meet our clients' needs. Database TeamStreamline the efficiencies of data collection and usage. Travis Penn Travis was born in Denver and grew up along the front range of the Rocky Mountains of Colorado. Travis earned his associates of applied science degree in Graphic Design from Trinidad State Junior College. Travis is actively studying Management Information Systems and Business Analytics at Colorado State. He is passionate about analyzing imagery and improving workflows for the collection and data management processes. Jorge De La Cruz Jorge is from Mcallen, TX. Jorge has a passion for anything tech-related and is currently pursuing a Bachelor’s degree in Computer Information Systems. Dalton Hill Dalton was born in Florida and moved to Austin at a young age. He studied welding at Austin Community College, however he realized that his passion was with technology. He is now studying a variety of tech-related subjects and enjoying his career at MSB. Marissa Brand Marissa was born and raised in Las Vegas, NV. She received a Bachelors Degree in film from the University of Nevada Las Vegas and, after college, relocated to Los Angeles to work in the film industry for 2 years. Marissa is excited to start this next step in her life at MSB as a Research Analyst and to help identify maximization opportunities for our clients! Paige McMichen Paige was born and raised in Austin, TX. She earned her Bachelor’s degree in Business Administration from Auburn University in Alabama. At MSB, Paige is passionate about helping the MSB team and our clients in any way possible. Allyson Murphy Allyson was born and raised in Syracuse, NY, but relocated to Austin, TX after completing her degree in Computer Forensics at Champlain College. She is passionate about helping others and building new relationships. Allyson serves at MSB as a Research Analyst and is excited to be part of MSB’s growing culture. Client Care TeamSupport and promote the use of X Logs. Lindsey Holybee Lindsey was born and raised in Austin, TX. At MSB, Lindsey is passionate about educating clients to fully understand how to use each of our software systems. She serves as MSB’s Client Care Manager, and ensures every client is fully educated on our software knowledge. Shawna Taylor Born in the Kerrville Hill Country, Shawna moved to Austin at the age of 3. Shawna attended Texas State University, where she earned her Bachelor's degree in Psychology. Now, with a career at MSB, Shawna is passionate about her current position as a Client Care Technician. Billy Adkins Billy was born in Dallas, TX, and has lived in Austin since age 16. He studied multimedia at Austin Community College and Richland College in Dallas. He has a passion for anything technical and loves solving issues with detective like flair. Qamar Khan Qamar was born and raised in Chicago, and recently moved to Austin with his wife. He has years of experience in sales and client relations. As a Client Care Technician, Qamar combines his passion for customer care and his knowledge of technical resources to create an impact on our educators. Damien Morgan Damien was born and raised in the Chicagoland area. He graduated from Purdue University and Florida International University. He resides in Austin, TX. Damien is excited to serve the clients of MSB with passion and collaboration. Finance TeamTo create peace of mind by maintaining compliance and ensuring districts are getting what they are entitled to while maintaining compliance. Alex Sierra Alex is originally from Linden, New Jersey. He is a graduate of Georgetown University with a Bachelor of Science in international economics. Before moving to Austin, Alex worked as a middle school teacher in Paterson, New Jersey, and then in the non-profit finance sector. At MSB, Alex leads the Financial Services team. Alex loves the culture at MSB and is excited to be working with such a great group of people. Mandi Cheslock Mandi was born in Aransas Pass, Texas. She studied Bible and General Education at the Word of Life Bible Institute, and Liberty University. Mandi serves at MSB as the Finance Director. She is passionate about supporting both her co-workers, and the clients of MSB. Deanna Calderon Deanna was born in San Antonio and raised in Round Rock, TX. Deanna found her passion in helping others through the Medical insurance industry. She is excited about helping clients through her role as a Financial Specialist. Anita Brooks Anita is a former military dependent, and after traveling all her life, moved to Florida to attend university for film after developing an interest in filmmaking. She has an interest in computers and computer programs, and after a lot of self-teaching, realized she wanted to make this into a new career and discovered MSB in the process. Heather Miller Heather is a native Texan who graduated from Hutto High. She first became passionate about Special Education while working as an office manager at a pediatric therapy clinic for the under-served population in OKC. Heather is excited to partner with MSB to help schools as they provide the services that children need to be successful in life. Matthew James Matthew was born and raised in Central Texas. During his free time he enjoys reading such authors as Sir A.C. Doyle and J.R.R. Tolkien; in addition, he enjoys games, language and good company. Matthew is excited to join a team that allows him to solve problems and maximize reimbursements to schools. Evette Head Evette was born and raised in Round Rock, Texas. She graduated with a Bachelor's of Business Administration in Finance from Texas State University-San Marcos. She is excited to be working with a team that values growth and looks forward to contributing aid for reimbursements to schools. Roberto Echazarreta Roberto was born and raised in Austin, TX and has an MBA in Finance and Accounting from St. Edward's University. Before joining MSB, Roberto was a 5th grade elementary school teacher who developed a passion for working with Special Education students in his classroom. He is thrilled to be working in such a great culture, and looks forward to helping MSB and its clients in his role as an accountant. We are making some changes around here, we’ll be right back!