Teresa Billingslea
Billing
Claims Processor
Teresa joined the MSB team based on her attraction to the Guiding Principles and the opportunity to serve those who serve students with special needs. Teresa is as tenacious as she is compassionate and believes that an inward focus on how you improve yourself is demonstrated outwardly. She is proud of her strong, independent daughters and how she has continued to progress as a professional and personally. Teresa loves playing scrabble and doing puzzles.
Thao Huynh
Billing
Sales Consultant
https://calendly.com/thaohuynh
As a previous elementary teacher, Thao believes that teachers are the foundation of a student's ability to grow. This belief led her to want to help teachers find more time in their day and to be able to document for services they provide efficiently and effectively. With MSB, Thao aims to serve providers in this way through her role as an X Logs Consultant.
Marla Whittaker
Program Specialist Team
Program Support Administrator
https://calendly.com/mwhittaker-2
Prior to her time at MSB, Marla served as a SHARS clerk for Humble ISD. She is excited to be on the opposite side of the coin and to be directly serving the providers who impact students’ lives on a daily basis. Marla enjoys a night in watching the Food Network, spending time with her three children, and serving as the Children’s Ministry Director at her church. She would love to help MSB continue to grow in the number of school districts it serves and in establishing it as the best SHARS billing vendor on the market.
Melissa Stanaland
Client Onboarding Team
Senior Client Onboarding Specialist
https://calendly.com/mstanaland
As an avid proponent of personal growth for herself and others, Melissa Stanaland is committed to providing compassion and organization in every setting she encounters. Melissa first intersected with MSB as a Special Education Teacher in Cypress-Fairbanks ISD and has successfully trained hundreds of other educators across the state. Her experience as a Teacher with her Master's Degree in Special Education has given her the ability and motivation to bring joy and a depth of understanding to those she works with as an X Logs Consultant. Melissa is seeking to influence teachers in a way that makes them feel heard and honored.
Ryan Graham
Development
Ryan is proud to work at MSB as the DevOps Engineer, building the next generation of software solutions to serve clients. Ryan brings to the team clear communication, perspective, and the ability to troubleshoot. He enjoys reading and gaming and hopes to be remembered for his knowledge and courage in taking steps toward new endeavors with MSB.
Christy Nunnally
Product Management
Business Analyst
Christy has over 10 years of technical experience that make her dedicated to solving technical problems with thorough communication and continually evolving products to exceed the user’s experience. She is able to lead technical projects with a relaxed, creative demeanor that guides colleagues toward success, even in the midst of intensity or stress. When she isn’t leading projects, Christy enjoys spending time with her husband and son.
Dajia Poston
Product Management
Client Care Specialist
Dajia hopes to bring conversations filled with laughter and to build deep, intentional connections when working with others through her role at MSB. She is goal-oriented (and is very proud to have hit her goals while being a mom of 4) and loves to help others whenever and however she can. What Dajia specifically brings to her role is a commitment to paying attention to what is presented and going above and beyond to address it so that clarity and confidence exist for everyone.
Kacee Schuetze
Administrative Services
Accounts Payable / Payroll Specialist
Kacee was attracted to the culture at MSB that was shown by employees who have meaningful work to do for school districts and enjoy working hard together. She has experience in Accounting and Business Office Management that are pivotal to daily operations and always strives to work expeditiously and with a service-oriented attitude. She enjoys reading and spending time with her husband and animals during her off hours.
Mitchell Coe
Development
React Developer
Meredith Burg
Program Specialist Team
Program Specialist
Meredith served 21 years in public education, all of which was dedicated to serving students receiving special education services. She utilized X logs for SPED documentation as a classroom teacher, campus administrator, and district supervisor. She was such a fan that when she became the Executive Director for Montgomery ISD, she brought MSB with her. Meredith is honored to be a part of the MSB team, knowing how much dedication and support goes into supporting school districts and their students. As a Program Specialist for MSB, she is able to connect with district stakeholders to set goals, collaborate consistently, and communicate progress on district goals to ensure their special education documentation remains compliant and valid while maximizing reimbursement through the SHARS program. One of her favorite projects has been strategic planning and strategizing with Ector County ISD to implement systems that capture parental consent to prevent billing blocks. Through 26 workshops and 7 virtual office hour settings, she has collaborated to support and train over 247 providers with their SPED documentation in X Logs in one school year in Ector County ISD in order to hit their goals of consistent communication and provider participation.
Emily Scheliga
Billing
Claims Solutions Specialist
Before joining MSB, Emily had a six-year tenure as a teacher, where she derived great satisfaction from her work. Witnessing the growth of her students and the impact of her teaching left her fulfilled, but she yearned for a new adventure and a change in career path.<br><br> Emily's transition to MSB allowed her to pursue a new challenge while maintaining her commitment to supporting teachers and students alike. She takes pride in her ability to cultivate robust and enduring relationships with the districts she serves and is unwavering in her commitment to helping them optimize their billing.<br><br> Outside of work, Emily enjoys a variety of hobbies, including painting, crocheting, gardening, and spending quality time with her beloved puppy, Jupiter.
Megan McGough
Program Specialist Team
Program Support Administrator
Prior to joining MSB, Megan served as a middle school mathematics educator in the Austin Area for three years. Her experience in education was fulfilling, and the impact she had on her students is something she cherishes.<br><br> After Megan left teaching, it was vital for her to secure a position and work with a company that was in alignment with her fundamental values and enabled her to continue making a positive impact on students, even outside of a classroom setting. MSB provided her with the best of both worlds.<br><br> Megan is a quick learner who thrives in a fast-paced work environment. She is a team player who is always willing to lend a hand wherever necessary.<br><br> At MSB, Megan is committed to continuing her positive influence on school districts, thus enhancing students' learning experiences in the classroom.<br><br> In her leisure time, Megan enjoys reading and spending quality time with her loved ones.
Ofonna Nweze
Development
Front End Developer
Nicole Gordon
Administrative Services
Continuous Improvement Operator
Nicole served as the Director of Development at a prominent educational company before joining MSB. During her tenure, she oversaw the creation of educational materials, trained consultants responsible for serving students, and was a key member of the team that launched and maintained their Portal and app.<br><br> In her role at MSB, Nicole strives to make a meaningful impact both internally and externally by committing to enhance the team dynamics.<br><br> Nicole takes pride in her academic achievements, having completed her Masters degree in a remarkably short span of three semesters. She has also recently acquired a new residence.<br><br> During her leisure time, Nicole enjoys exploring diverse culinary options, traveling to uncharted destinations, and spending quality moments with her loved ones. She also hones her creative skills by engaging in sewing projects.
Martha Jones
Product Management
Business Analyst
Erik Vargas
Client Onboarding Team
Client Onboarding Specialist
Julie Ross
Client Onboarding Team
Client Onboarding Specialist
Priya Pillai
Leadership Team
VP of Technology
Chelsea Beaty
Program Specialist Team
NH Program Specialist
Andrew Fontenot
Development
Project Manager / Scrum Master
Jenna LeBlanc
Administrative Services
1
Employee Services Coordinator
Jenna was born in California and spent most of her life growing up in Austin. She has always loved serving others and building new relationships. After realizing that MSB's guiding principles we similar to her own principles, she knew that MSB was the perfect fit for her! She is excited to join the team to help maximize Medicaid reimbursements for our school districts!
Elizabeth Best
Administrative Services
4
Accountant
A proud native Texan, Elizabeth brings a wealth of experience in banking and accounting throughout her career. She was drawn to MSB by the servant-based mission to discover and develop students as well as the guiding principles, which can be applied to both work and life. When she’s not working, she loves to spend time outdoors and camping with her family.
Scott Robinson
Development
7
Prior to his time at MSB, Scott worked in a large-scale manufacturing warehouse. Since joining the MSB team, Scott has proven himself to be incredibly reliable, hardworking, and personable. He lights up the office and is, without question, the office’s resident jokester. Scott hopes to continue to pursue opportunities for growth for the sake of his personal and professional development, as well as the betterment of his team. In his free time, you can find Scott making music, playing video games, and continuing to chase after his life-long dream of capturing a live Bigfoot.
Tabbatha Callaway
Leadership Team
10
Chief Executive Officer
https://calendly.com/tabbatha
Tabbatha Callaway, nominated for Austin Business Journal’s CEO of the year in 2022, is one of the nation’s leading Medicaid SBS experts. Her expertise in this industry includes the ability to analyze and interpret policy, an extensive knowledge of each Medicaid programmatic component, experience in multiple Medicaid billing methodologies, and the thorough attention to detail that is required to successfully disseminate accurate and digestible partnerships between LEAs, state agencies, and billing vendors. She currently serves as the CEO at MSB School Services, serving over 600 LEAs in both Texas and New Hampshire with the goal of maximizing reimbursement through adherence to policy and a depth of understanding how to be compliant. Tabbatha Callaway was hired as the first employee for MSB School Services in the state of Texas 18 years ago and has influenced the direction of the Medicaid to Schools program, both in Texas and nationally, through her deep understanding of the federal intent of the program and her proclivity in creating operational excellence with its implementation. She has worked in 8 different states (Texas, New Hampshire, Vermont, California, Colorado, Massachusetts, Ohio, Illinois) with both the cost accounting and the fee-for-service methodologies.
Joel Montalvo
Development
40
Technical Lead
Joel grew up in the small town of El Campo, Texas and earned his bachelor’s in psychology with a focus in childhood development from Texas State University. As a compassionate person with a keen mindset for service work, Joel found that MSB aligned with these ideals. He is eager to grow as an individual while also ensuring success for special education students.
Gina Drake
Program Specialist Team
50
Field Operations Tech Lead
gdrake@msbconnect.com
https://calendly.com/gdrake5
713.818.0307
Gina was born and raised in Tomball, TX. She attended Texas State University to earn her Bachelor’s Degree and then moved home to become an educator. While Gina was teaching Jr. High ELA, she was also earning her Master’s of Education from University of Houston. Gina loves to build relationships and serve clients while helping them maximize their reimbursements. She aims to provide valuable support to school districts in order to serve their students with special needs.
Jen Harris
Program Specialist Team
70
Senior Program Specialist
jharris@msbconnect.com
https://calendly.com/msb-jenharris
214.532.5540
Jennifer was born in Utah and earned a Bachelor’s degree from Midwestern State University in Sociology. Jennifer has 4 years of experience working in a school setting. She has a deep love and respect for educators and is excited to serve as an Associate Program Specialist to assist districts in minimizing their administrative burden while maximizing Medicaid reimbursements to help students receive the education that they deserve.
Julia Armstrong
Program Specialist Team
220
Program Specialist
jarmstrong@msbconnect.com
https://calendly.com/jarmstrongmsb
512.884.3334
One of Julia's goals in life is to create positive impact in the lives of children. This goal extends to the kindness, humor, and dedication she extends to her work life and with her son. She aims to build warm, lasting relationships with districts in Texas through providing quality services that ultimately benefit students. During her free time she enjoys cooking, being with family, and cheering on the Astros!
Alaina Stout
Program Specialist Team
230
Program Specialist
astout@msbconnect.com
https://calendly.com/alainastout
512.884.3338
Alaina has a drive to make connections and a desire to make a real impact in school districts across the state. As a homeschool mom and prior property manager, she thrives when she is working hard, continually growing and challenging herself, and improving the day to day lives of those she works with and for. With MSB, Alaina is most excited to provide an excellent level of service for school districts in Texas.
Katy Diehl
Billing
250
Director of Billing
kdiehl@msbconnect.com
http://calendly.com/kdiehl-ps
Katy's drive for meaningful engagement and quality service to school districts is matched only by her unique perspective and invaluable experience in education. Before joining MSB, she worked as a special education teacher in Hays CISD for 13 years and ended her teaching career after successfully developing a self-contained behavior unit. She brings to MSB's clients a fresh approach to their SHARS program goals, as well as a plan to dominate in Pop Trivia every chance she can. Katy looks forward to making a difference for your school district and building positive relationships.
Brandi Mann
Program Specialist Team
310
Program Specialist Liaison
Brandi was born and raised in Wichita Falls and attended Midwestern State University. She is passionate about improving the organizational process for MSB to help get the schools their reimbursements as quickly as possible.
